Refund & Return Policy

Refund & Return Policy

We want you and your pup to be happy.

  • 14-Day Quality Guarantee: If your product is damaged or defective, we offer a replacement or refund.
  • 30-Day Returns: Unused items in original packaging are eligible for return within 30 days.
  • Low-Value Resolution: For low-cost items (under $15), we may offer a refund or replacement without requiring a physical return, keeping the process simple for you.

Contact: Reach out to us at [Support Email] with your order number to begin a claim.